Littlewoods is hiding behind it's appalling call centre in South Africa. The agents there cut me off, left me hanging, gave me inaccurate information and many don't have clear English. I was actually reduced to tears out of frustration of trying to get any sense out of them. Reading other reviews, it seems that Littlewoods doesn't place any value on their customers if they allow this farce to continue. Why pretend you have a customer service when actually what it is is a pretence at customer service. I have never come across anything so shocking in my life. For those who deal with Littlewoods and haven't encountered a problem, lucky you because as soon as you do, and you have to contact the call centre, you will realise that dealing with Littlewoods is a one-way situation, the agents will do anything to get you off the phone. No professionalism or care for their customers at all. What they are getting away with is criminal actually.