Poor quality of materials. I bought a 3 seater and 2 seater cream leather suite in 2013. It is comfortable enough and needs work to keep it looking clean but that was my choice. However, the bits that you don't actually sit on started to crack and fall to pieces as they are NOT leather. There are bits of plastic on the floor everyday to hoover up. I have never complained so won't slag off the service - just the quality of the material, which is very poor. Seems a shame to have to throw out an otherwise good suite because the tops of the cushions and under the arms is disintegrating.