Do not buy from this company. Well unless you want your pants pulled down. I recently had a 3 seater sofa, 2 seater sofa and dining room table with 6 chairs. Every part of my furniture was damaged which isn't surprising when it was delivered in such a way i was shocked when i reviewed the footage back on my cctv. The delivery drivers dropped the boxes off the back of lorry which had my sofa and dining room chairs inside. i sent this footage to harvey's and said they would look into the matter. They also damaged my walls which again they said they would look into. i sent the pictures of the damage and they arranged for a second delivery for the dining room set and a furniture specialist to look at the sofa. The furniture specialist filed a report all 8 feet were damaged and we would have to wait for them to come in from abroad. The second delivery never showed up after we waited in all day and i confirmed in the morning that the delivery was out for that day. Again we were told this would be looked into. We had the second delivery rescheduled and had to wait in again. The table and chairs turned up and again different delivery drivers had damaged another wall which they tried to ignore until we brought it to their attention. once unpacking there was damage to the table and damage to one chair by this point i had had enough. I contacted `Harveys customer service again and was told pictures weren't good enough so had to send again, they offered me £150 allowance to keep the damaged items. I asked the to put on hold until full complaint resolved. I spoke to an advisor today who told me public liability have sent me a letter but can't disclose what resolution is to damage to property and as far as they are concerned no further action required as i had been offered £150 compensation. I was totally disgusted and insulted considering i was going to accept £150 to keep the items not compensation for the sheer ignorance and incapability of Harveys customer service. I asked who i can escalate this to and one person says take us to court and another advised me to seek 3rd party advice. Spent nearly £4000 to receive service like this. Every time i asked to speak to a manager they said no there is no reason to as they are trained to deal with every situation. They have done a poor job of that. This has now been passed to watchdog and the financial ombudsmen for investigation. What an insult trying to palm me off with an allowance to keep as compensation