Goods delivered faulty,not just one but three, replacement sent for one, 3 weeks later, again faulty ,didn't even come off the lorry, Asked to have all returned as not satisfied with quality, date given, Didn't turn up, phoned up store to see why , wasn't on the list, As we were having our new furniture delivered next day, Harvey's had to get local firm to come asap to pick up .THEN to add insult to injury our money should have been put back into our account in 48 hours , phoned up told it would be put in the next 24 hours, 3 days later while on our holiday had to phone up yet again and told it is now sorted out, but I won't hold my breath, Customer service is very poor having to hold in a line of 17 people, When I get get through and asked if I would get any good will compensation, for all the grief and phoning up , guess what the answer was. NO. We had spent nearly £2,000 , lucky they can afford to loose that kind of custom, Never again will I step inside a Harvey's store, and I will let it be known to friends and family.