Avoid Harveys at all cost - don't deserve the one star given. You'd think with high street stores closing due to on line sales Harveys would be more professional than they are. Actual service in the store I cannot complain about but I have been waiting over 16 weeks for a 3 and 2 seater sofas to be delivered. I was contacted with a date for delivery so made arrangements for my old furniture to be taken away and booked a day off work to be available to receive the goods. Only to be told less than a week later the date had been changed. This is how they work - they receive a date for when the furniture should reach the depot but apparently this is only a guesstimate date so they ring the customer and provide a delivery date - knowing full well the furniture is not at the depot - if the depot delivery date changes they contact the customer again a reschedule the delivery still not knowing if the furniture will be delivered to the depot or not - this can go on until you get the furniture - why do Harveys think they can mess customers around like this. They should not give a delivery date until they know for sure the furniture is at the depot. I can tell you if you've been inconvienved in this way the furniture is held at concept logistics OR XPO logistics lutterworth - LE17 4XN - telephone number 01455 858988 - maybe if every customer that has been messed around rang this company they might try and improve the way they work - as I say avoid Harveys like the plague -the customer service / delivery team are if no help either - disgusting why to treat customers