My recent experience with Freeman.com has been nothing short of a nightmare. I ordered a high-value coffee machine with the expectation that it would be delivered within two days. However, the reality of the situation was a complete letdown. After waiting for three days, it became apparent that my order hadn't even been processed. Frustrated and disappointed, I decided to look elsewhere and found the same coffee machine available at a more affordable price. I promptly placed a new order and received it just two days later from a different vendor. At this point, I thought I could cancel my order with Freeman.com, which still hadn't seen any progress after three days. To my surprise, I was informed that the order had not been processed because they claimed not to have received payment. Ten days after the initial order was placed, I received the coffee machine. To add to the already frustrating situation, the payment had been taken from my account despite my cancellation request. Attempting to return the coffee machine has been an ordeal in itself. It has now been over three weeks, and Freeman.com seems incapable of processing the return. As a result, I'm left with no other option but to involve my credit card company to secure a refund. This experience is entirely unacceptable and has left me deeply dissatisfied with Freeman.com's services. My advice to anyone considering purchasing from them is twofold: Firstly, avoid buying from these people at all costs. Secondly, if, for some reason, you must order from them, use a credit card (not a debit card) to protect yourself, as their refund and return process is nothing short of a nightmare.