Bought 3+2 Maxx leather sofa, delivered to us on 5th July 2018. After 4-5 days we found out the it gets puddles and badly creased. We called and emailed customer service help desk and they sent an engineer to solve our problem. He came after a week and looking at the sofas he said it’s normal, you need to redress sofas everyday before going to bed. Come on that’s not normal, it’s not the first time we got sofas. We have been using leather sofas for ages. We are pensioners and saved money to buy good sofas from a big company like dfs. Now we been sending reminders and online chat also but no solution has been given. Is there anyone who can help us to know what should we do to our sofas look new as it’s only one month old and looks like 2-3 years old.