Cancelled due to very poor service, and wasn't able to get over 7mb. This wasn't their fault and offered free cancellation of their service with no additional fees, due to them not being able to provide a service efficient enough to us. This is when the issues started. They advised they would refund us for the 2 months where we had no service and paid, we are yet to receive this refund and we are also being hounded by a collection agency called Quick Collect with threatening texts and emails for the cost of the remaining contract. After around 5- 6 calls to 6G about this, and being told the same thing over and over again (to ignore quick collect and we will receive the payment within 30 days), we are now at 60 days, with no refund and still getting threatening messages from Quick Collect and still the same response from 6G. I would be very cautious with this company, they do have very polite staff on the phone, but awful systems in place, when you get to the position I am in, which is very frustrating.