Worst company I've ever come across. I was charged £74 instead of £24, after being reassured that this wouldn't happen. Took over 4 weeks and lots of chasing (and hours lf my time) to finally get my refund, and I then cancelled my direct debit after losing trust. I have received a request yet again for £74 this month, spent over 1 hr on the phone to get it resolved, and no explanation as to why this keeps happening, just apologies. I'm going to the ombudsman now and going to cancel my contract as they've clearly acted with dishonesty and not kept up their side of the agreement. Do not use this company, no matter how good their deals are!