Honest review: Took out 6g as it was probably cheapest at the time. The lady from sales team very helpful. The installation team brilliant. The first issue was that mobiles would connect to the wifi but no internet, so researched and found a youtube video where you manually type in IP address. I told them this either via email or through their contact us page on their website. However, no immediate helpful reply was received. They just replied with sorry and 1 month free internet. The second issue, like others have mentioned, the internet will just cut off at times randomly for a couple minutes or so. This started after a month or so. This is quite annoying as it happens multiple times a day. So I contact them through their contact us page on their website and no reply after 2 weeks. So I ring by phone on a weekday (tried on a weekend, although they say lines open on the weekend, but no one answered for 30mins). The gentleman (seems to be from an Indian call centre) mentioned that there were no problems with my internet but he said they will monitor it for the next week. If problems persist, call back and they will get an engineer out. After looking at other reviews, seems to be a waste of time. In two minds, whether to live with the interrupted internet for the remainder of the contract (around 21 months) or cancel now? If I cancel, most likely will have to pay a fee. Honest advice: Go with another company for now.