Richard B
In September 2021 I entered a binding 24 month contract with 6G internet, which I might add is also binding on the side of 6G internet . Despite justifiably having to call 6G too many times, starting on 22nd Dec 2021 regarding the constant drop in signal to my property, and 6G employees calling to try to find out the cause of this problem , there has been no improvement. In fact the problem has now gotten much worse. Every time 6G work on their equipment my service goes down and I have to reboot my router. This seems to mostly happen at night leaving my property vulnerable. I have explained several times to Customer services that my security cameras and Ring doorbell depended on having internet connection, but I know that they do not want to know anymore, and try to fob me off telling me that there is nothing more they can do. This means that 6G are in contravention of their contract as they are unable to provide me with the service they promised. I do not for one second believe this as my next door neighbour does not have these reception problems. I have now had to have Virgin media re-installed at my property in order to ensure continued cover for the above security items. Both the service and customer service from 6G internet has been absolutely disgraceful and I intend to take this matter as far as I can, and also publicise this through every avenue that is open to me . Your motto of "Our network never slows down. Get the speeds you pay for, all the time". This is certainly not true, in my case. I don't think you can say that "the grass is greener."
1 year ago
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6g internet has a 3.8 average rating from 521 reviews

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