What can i say ! this guy got back to us about my sons evoque we were struggling with a code NO ONE COULD HELP OR GIVE US THE TIME OF DAY IN BRISTOL !! he confidently told us the problem, and even showed us where the sensor was, on face time. He went above and beyond his call of duty, to help us out, so impressed !! thank you so much as No one seemed to have a clue what the code was in bristol, with out spending thousands looking for it. wish you were in bristol, but saying that i think it would be worth the hassle in future to send it to you, i will be referring every one i know with a range and put it all over the forums. fantastic customer service and care, some thing you just dont get any more. think you could teach range rover a thing or two. have a brill xmas guys and thank you so much for your help.