"Punctuality and car cleaning excellent. However I was assigned a minivan, and despite calling the day before to request a sedan they still sent the mpv. I was given a fake excuse and a vacuously false apology.
Writing this review while riding in the bumpy rear of the minivan is proving challenging, certainly not
a comfortable trip"
We are sorry to hear that you weren't completely satisfied with the services provided. Unfortunately, it's a very busy period and we can't guaranty a specific type of car. We allocate vehicles according to the ones we have available at that time of the day! Thank you for understanding. If there is anything else we can help you with don't hesitate to contact us!
Have a great day!
We'll call you shortly. If you'd like to speak to us right away, please just call us on
0116 350 0610 .
Alice, Customer Support