Anonymous
they cancel my booking and find a new driver but he was not a good driver
Helpful Report
Posted 1 year ago
Dear Antonio,
Thank you very much for your feedback which I assure you that it has been taken on board. After checking all the records, it seems that the things did not go as per your description. In this particular situation, the controller on duty did everything in his power to provide the requested minicab on time. As the allocated driver was not available due to unforeseen events, the controller did his best to provide a cheaper service for you as early as possible. The job was passed to Great Britain Cars, which is not, in any case, a cheap company. Their price was similar to ours so I don't see why you should have paid a lower price.
We are awfully sorry that we could do not be able to provide the pre-booked services. We are aware that we have disappointed you but we have tried to do the best in this situation.
I hope you will reconsider the 1 star you gave. We don't deserve this rating just because you wanted to pay a lower price for no reason.

Best regards, The 247 Airport Transfer Team
Posted 1 year ago
247 Airport Transfer is rated 4.68 based on 1,692 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on 0116 350 0610 . Book a Call

Alice, Customer Support

Start Your Free Trial