The driver didn't seem to be able to lift bags. I stepped in to the lift the bags as I noticed he was limping and had a cane in his trunk (boot). The car was nice, a BMW but I had to ask the driver to slow down when we entered central London. I'm a fast driver (and British) but even for me he was travelling too fast and winding in and out of the small streets. He also kept breaking heavily throughout the journey making my fellow passenger car sick. I'm not sure I'd use 247 again. I'd stick with Uber Exec Merc E-class in future. Shame as I feel I overpaid for the service of having an uncomfortable ride.