A very poor experience all round. Part was delivered promptly but badly went downhill from there part was delivered and was a very expensive radar system packaged in a black bin liner and was found to be completely faulty. This was tested and diagnosed by a Vw franchise worshop. The labour cost me £540 to fit the part and this expense was absorbed by myself and turned out to be money lost due to the ineffective part. The salvage part supplier claimed it had been tested but clearly it had not as was proved by documentation The salvage yard still were unwilling to refund me and it’s only because I have warned them it may be escalated to your team they have reluctantly given in. Despite numerous tel calls they said technical staff not available refund representative not available. They offered me in the end a replacement part but I explained I had lost confidence in them as a company.