Katy
Had an email to review some details, Had my policy out for over a month now,I went through confused.com for the quote originally. I was asked how many years i had been driving for, I put 4 because 3 years and 8 months was closer to 4 then it was 3, Anyhow that was wrong and because i overshot it by there customer advisors advice i should of put 3 years. They're cancelling a policy because i put 4 years and not 3 but i put 4 to include the months, Either way it was wrong, Customer advisor said policy wouldn't of got cancelled if i chose the 3 years but either way the date wouldn't of matched my drivers licence. PS no month option was available for me to input my information of months when i was purchasing through confused.com. Colleague on the 10th of may confirmed my details and said yeah that's fine your occupation is what you said, Today i get told it's not and completely different however my job hasn't changed. Now wants £209 off me for amendments of occupation and because of how long i held licence for or a £80 fee for cancellation when i've not done anything wrong my end. Colleague at 1stcentral even said that it wouldn't of got cancelled if i chose 3 years but either way by the email i recieved and how they're trying to cancel it, It would of still been the wrong dates..... Anyway SHAMBOLIC on them, Questioned twice about occupation and then again today. BY THE WAY, i've had the policy out for over a month and they only just spotted a mistake in the system but gave me no time to sort it.
1 year ago
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1st CENTRAL has a 4.0 average rating from 5,188 reviews

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