Excellant service, web site easy to use,an email to say when delivery would be, if not suitable day quick email and it was changed to suit you.Meat packed beautifully all wrapped up with a an ice pack and boxed. My dog thanks you for supplying Kangaroo meat, as recommended by our vet, he has suffered with allergies for a couple of years as well as a poorly tummy, since starting to feed him on this meat he doesn't scratch so much and his tummy has started to get much better,hopefully in a couple of months there will be a vast improvement. Thank you for your prompt and efficient service.