123-Flowers ⭐ Sorry I'm having to share this way as they don't seem to have reviews on their page - I wonder why that is!! ⭐ Absolutely atrocious bouquet of flowers were delivered - I paid extra for a 'large' bunch, the recipient received a bouquet containing less than 10 flowers/stems. I also paid for the order to contain a birthday cake and a balloon (to which you would assume anyone with half a brain would comprehend that this order was for someone's birthday).... Nope, they sent a valentine's balloon that must have been left over stock from valentines day! I contacted 123flowers via telephone who advised they needed photographs of the bouquet sending in order to 'raise a ticket' - email sent in and email received back with excuses over the balloon and that there was an error with the making of the bouquet from the florist/supplier. They offered to send a new bouquet to the specifications of what I ordered - I agreed of course as I had paid a decent amount of money for this order. They processed the replacement order and advised me of a delivery date that was a date that had already passed so I had to get in contact once more to bring to light that this date had already passed and got them to confirm the correct delivery date which would now be 2 days after the recipients birthday!! Recipient received the second 'replacement' bouquet and although a step up from what was originally received it is in no way the product you see online - the online product that is shown alongside the description of the bouquet advises that 'pictured is a medium sized bouquet', which looks like a decent sized bouquet with more than 20 flowers/stems present so therefore paying extra for a large bouquet you would expect to receive a bouquet bigger than the one advertised stated to be medium! But the replacement bouquet received has a measly 15 flowers/stems or so. TOTAL CASE OF MISS-SELLING AND FALSE ADVERTISING. For a family member to think I had chosen to send such a horrendous bouquet has been extremely embarrassing for me and the gift was the laughing stock of the day! Avoid like the plague - I would never ever use 123-flowers.co.uk or any business associated with them again. Attached are pictures of what they are advertising online and then the first embarrassment received, followed by the replacement embarrassment!