Terrible terrible service! Was not given a time for them to be delivered, I hadn't told the recipient that I had ordered them as it was for a bereavement and she was at the graveyard when they tried to deliver. Card left saying they would try the next day and didnt bother to turn up (by this point I had informed the recipient) and my friend purposely stayed in all day. Finally turned up the next day, literally half a bunch of the poc on the website. Was told by customer service she should have stayed in all day, talk about lack of empathy!! Had I been told a rough time then this could have been avoided however I didn't even receive a confirmation email until 2 days after the expected delivery date! Shocking!!