*** AVOID **** I would leave a zero if possible!!! Placed order Monday 7th. Website said 1-3 working days 1st class post. Week today and not received item. I emailed and said that I have not received it in 1-3 days as promised to be told it has to be ordered In and would be delayed another week!! Lady on the phone had no customer service skills. Answered the phone very unprofessionally! I received an email to say they will refund and when I replied back to ask how long it would take they had blocked me email address. Luckily my bank is on the case & I’ve emailed trading standards incase I don’t receive my refund in full