Very happy. Was assured by competent staff response on phone.The blinds are good quality and easy to fit. Two points worth considering though, they come with control chain on your chosen side (right/left) but can only be fitted with blind close to window pain. We have UPVC windows so they hit handle when lowered. If they rolled down away from pain they'd be a few centimeters away from pain and miss handles! The bottom bar is white plastic. Would be nice if they were encase in the fabric so you don't see a white bar from the outside... you'd just see fabric when partially lowered. Having made those comments, still very happy with purchase.