Absolutely appalled and heartbroken I actually cried when my husband brought our Maine coon cat home from having a groom at this place. We only wanted her nails cutting and a good groom to get any knots out. They asked him if they should take a bit off her belly to make her a little cooler but she has been shaved right from her groin area to her chest area right down to the skin. Her lovely Maine looks like it’s beeb hacked with a pair of blunt scissors. She looks a mess and I’m angry that they have shaved her needlessly as they may have done more harm than good. She looks a complete mess and I sm so upset. Will never use this place again and will definitely not recommend it to anyone. Obviously no idea about cat grooming or cat welfare.