I had given feedback on here when it happened but held back on being totally honest as felt bad ( I know what am I like) The truth is the flowers in no way reflected the picture online ( and I know they are not fully out when delivered) I can honestly say I was so very embarrassed when the person we sent them to showed us a pic, firstly I cried as this poor 82 year old had been sitting on her own for 16 weeks due to COVID and we were so happy to send her a £36 bouquet Long story short they send a second bunch still didn’t resemble the online pic I feel this is so very misleading and keep thinking if she hadn’t of sent us a picture we would never have known we were getting ripped off. There I’ve been very honest now to rectify my previous post. The 2nd bouquet had 3 extra flowers in but when we checked pic online the stems in the vase there were at least 8 more stems than we recurved. ( the vase in pic online was not the one we received we received a 89p type from cheap shop) They should of refunded us as trade description wrong. Would never buy from this company again. The 1 out of 5 was for them replying to my email quickly.