Avoid - Very poor quality flowers on Valetines Day and poor customer service
Based on reviews everywhere I ordered flowers from Arena Flowers for my wife for Valetines day.
Romance-1 £45
They turned up on time - that's as good as it got.
The flowers looked old and tired with petals on the edges and in the centre of the buds showing signs of ageing / dying. Really spoilt the day and looked like I'd bought some cheap flowers.
I raised a complaint via email and was sent a very poor reply, paraphrasing, give them a couple of days and take off the dead petals they will get better!
Apart from being a ridiculous response - they haven't got any better.
"if their quality does not improve, please get back in touch and we would be more than happy to make this right for you."
3 more emails, a contact via their web-site with no further replies and a phone call to be told they only deal with complaints via email. I'm still waiting.
I'll keep trying but I won't be buying from them again or recommending them to anyone.
3 years ago
Arena Flowers has a
4.3
average rating
from
1,476
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.