“Love this desk! It's so easy to use, goes up and down smoothly and the presets make it really quick to adjust the height. Very pleased we invested in it. We've been using it for about 3 weeks now so I feel ready to write a review.
I have nothing negative to say about the desk now that it's up and assembled. It's absolutely great.
The only problems I had were in putting it together:
1) There are several errors in the assembly instructions (the number and size of the screws are incorrect in several places) so some common sense is needed
2) The plastic axle head also didn't grip on one end meaning the desk only raised on one side initially, but swapping the two plastic hex grips at either end of the axle around solved this. So some initiative was also needed.
3) Once assembled we switched it on and pressed the height adjustment button and nothing happened. Nothing at all. Initially incredibly disappointed and wondering how I'd pack it up again to send it back, I then found tech help info online describing how to do a hard reset (press the up & down button together for 10 secs) & after that it worked.
But now those 3 minor issues are out of the way, it works like a dream!”