“All working well so far but have only used it for a few days. Full score can only be earned with long service. My previous chain saw was so old that the repair shop could not find a valid serial number on it. The 5 year consumer manufacturer's guarantee indicates faith by the makers in the machine's longevity and I hope their faith will be justified.
One niggle: the 5 year manufacturer's guarantee is only valid if registered within 30 days of purchase. You need to do quite of lot of website searching to find this out. Most people only think about the guarantee when the machine goes wrong by which time it would be too late. The guarantee could be a strong marketing tool but not if most buyers are either not aware of it or fail to comply with the short time limit specified. Also, no written confirmation of registration or details of how to claim under the guarantee are provided; just a message on your screen saying your purchase has been registered. Come on Echo you can do better than this.”