Pure Lakes Reviews

Name: Pure Lakes
Address: Pure Lakes, 7 Bryers Fold, Far Sawrey, Ambleside, Ambleside
Rating: 4.95

5.0 Rating 1,784 Reviews

99 %

of reviewers recommend Pure Lakes

5.0

Based on 1,784 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Anonymous

Anonymous // 01/01/2019

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“Heavenly as all products are from Pure Lakes”

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Posted 18 hours ago

“Very responsive. Love the company ethics and that it is possible to buy refills.”

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Posted 23 hours ago

“My friend had Pure Lake hand wash and hand cream in her bathroom when I visited and I very much liked the soft feel of the soap and the delicate scent of the hand cream…when I checked the Pure Lake website was impressed by the company’s ‘gentle and natural’ ethos…The person who subsequently took my order for my gift to my daughter of shampoo and conditioner was warm, pleasant and efficient and made the ordering a very pleasant experience AND my daughter is delighted with her gift. I shall certainly be using and recommending Pure Lake to my family and friends.”

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Posted 1 day ago

“Fantastic customer service. Order delivered quickly. Products excellent as always, tried foot balm & it works.....really good & easy to use. Insect repellent went to Costa Rica with my granddaughter,on a working holiday with college, I believe it was shared .....very good feedback.....positive comments. Thank you”

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Posted 2 days ago

“amazing products have loved then since staying in tranquil otter on holiday”

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Posted 5 days ago

“I have very sensitive skin so I find that the dry skin balm is perfect for my legs where I have had cellulitis in the past. I always have the muscle and joint rub by me. It's great for aching knees. Delivery of my items was very prompt and very well packaged.”

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Posted 6 days ago

“Beautiful products. I bought the body lotion and it really mosturises well. The best I've found.”

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Posted 6 days ago

“They are truly just amazing. Obviously it takes a lot of hard work but it's an amazing company. British! What's not to like”

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Posted 1 week ago

“I bought a few products (moisturiser, shampoo, conditioner and soap) and am so impressed with the quality and the scent is gorgeous too. I’ll definitely buy some more. 😊 I also love that they are environmentally conscious.”

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Posted 1 week ago

“I am extremely satisfied with my products I ordered online. I am visiting from Canada and adore my basil/orange lotion. Have shared with a few family members and they will be ordering!”

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Posted 1 week ago

“Easy to order & quick delivery.”

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Posted 1 week ago

“Lovely locally-made products, fast delivery and immediate help from staff when I omitted to use my introductory voucher code. I'm keen to support local businesses and will definitely be back to buy more beautifully made products.”

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Posted 1 week ago

“A lovely company that shows a real interest in their customers. I was unable to place an online order so I called and spoke to Gareth who located my previous phone order which he was able to duplicate. In fact, as I wanted to purchase a large quantity of the diffuser oil, Gareth was able to offer me a less expensive way, i.e. by buying a one litre bottle which made a massive saving. We followed this up with a couple of confirmation emails and within a couple of days, my order arrived. I couldn't be happier, thank you to Gareth for a wonderful truly customer focused service. 😀”

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Posted 2 weeks ago

“Absolutely gorgeous products! Leave you feel smooth super clean and smelling lovely. Top favourite product is defiantly the hand balm, the only thing that repairs working hands for sure!”

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Posted 2 weeks ago

“Bought the PURE LAKES foot barm, and just love it. Lovely smell and texture, a little goes a long way. Have bought it from the shop a couple of times but this time ordered online and found delivery very quick and efficient.👍”

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Posted 2 weeks ago

“Fantastic service as always. The free hand-wash was a lovely treat. I have been using the body lotion/moisturers for many years and my skin feels much better for it.”

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Posted 2 weeks ago

“I love the lavender & chamomile hand wash!! This is my second purchase, after staying in a lovely guesthouse in Windermere where it was in the bathroom and I love the smell that's stays fresh on your skin after washing..”

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Posted 2 weeks ago

“Brilliant shaving cream. Smoothest shave I've ever had. Clean fresh smelling. Using natural ingredients. Great to support small businesses in the Lake District. We'll done team.”

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Posted 3 weeks ago

“As ever, such wonderful products. I hate it when I run out. Great service, and I love that I can get my bottles refilled.”

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Posted 3 weeks ago

“So very pleased with my delivery. Products are just amazing and fills my home with just the most fabulous fragrance - Candles and reed diffusers. Shower gel and hand and body lotion on point - Thank you for creating such wonderful products!! Pure Lakes - So glad I found you!! Sweet Basil and Orange - simply superb !! Here's to my next order!!”

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Posted 3 weeks ago

Pure Lakes is rated 5.0 based on 1,784 reviews