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National Business Institute Reviews

4.2 Rating 1,081 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

4.2

Based on 1,081 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The speakers are very monotone and difficult to listen to for long periods of time. Examples would help. Several years ago we were doing a lot of NBI courses but decided there were better products on the market. We tried again and feel the same.”

Posted 5 days ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 days ago

“Excellent.”

Posted 6 days ago

Thank you for the review, Larry!

Posted 2 days ago

“Customer Service is top notch.”

Posted 1 week ago

David, thank you for this review! It is important to us to provide the best customer service possible and we’re proud of our team.

Posted 1 week ago

“While I love the classes and learning new things, I find that at times the person giving the class is sometimes not the best choice. If you sound like you really don't have a clue or the voice to provide delivery confidently, then maybe that should be changed.”

Posted 1 week ago

Thank you for the review, Tracey. We appreciate you taking the time to provide us with your feedback and are always looking for ways to improve our courses.

Posted 1 week ago

“The Bridging the Gap course was well put together. The topics and presentation were interesting and keep the seminar moving. The breakout rooms were an interesting touch. Overall, enjoyed it and learned some new things.”

Posted 2 weeks ago

Thanks for the review, Kim! We’re glad to hear you enjoyed our Bridge the Gap course.

Posted 2 weeks ago

“Please stop sending me so many mailers!”

Posted 2 weeks ago

“It was not very informative. I regret paying for it.”

Posted 2 weeks ago

We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 2 weeks ago

“Thanks for the free content”

Posted 3 weeks ago

“The seminars were informative.”

Posted 3 weeks ago

Thank you! This review means a lot to us.

Posted 3 weeks ago

“Very helpful tips on Outlook.”

Posted 3 weeks ago

Thank you, Rodney! We’re dedicated to providing our customers with high-quality CLE courses.

Posted 3 weeks ago

“Excellent seminar topics and useful information provided with each seminar.”

Posted 1 month ago

Thanks for the review, Joey! We’re happy to hear you find our seminars helpful and informative!

Posted 4 weeks ago

“Great courses!”

Posted 1 month ago

Thank you for the review, Anne-Marie!

Posted 1 month ago

“The courses are amazing. I learn so much from the Estate Planning, Probate, and Trust classes. However, I bought a year's membership to NBI CLE and began several OnDemand classes with the understanding that I would have 6 months, as stated on their web site, to complete the courses. I went to continue these courses, after paying 1,200 during 2023 for them, and found out that you do NOT have 6 months to watch them, you have only until 7 days after the subscription ends. I am a solo practitioner, so I don't have 1,200 to spend per year, and nor do I have the time to watch all the needed CLEs without the 6 months to view them. This felt fraudulent, and I was very disappointed with this lack of customer service.”

Posted 1 month ago

Thank you for your feedback, Jennifer. We’re sorry that you had this experience, we will be looking into this issue. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 1 month ago

“I like the ease of signing up and don't mind the check-ins at all! I would like the materials to be provided and maybe shown during the presentations---at least made available so we can look at them if we want to do that. Also I have not seen the materials for the seminar I attanded last week.”

Posted 1 month ago

We appreciate you taking the time to provide us with your feedback, Karen. Someone from our Customer Service team will reach out to you regarding the materials from the seminar you attended.

Posted 1 month ago

“See above. I do,not wish to expand on my comments.”

Posted 1 month ago

Thank you for the review, Brian!

Posted 1 month ago

“I thought the program was great, and the presenters were extremely knowledgeable about the law of workers' compensation. The only thing that I would change is to put the court review at the end of the program rather than at the beginning. To understand the significance of the cases being reviewed, the participant should have the fundamental knowledge in the subject area. Otherwise, it was great!”

Posted 1 month ago

Thank you for the review, Irene. We’re happy to hear you find our courses informative. We appreciate you taking the time to provide us with your feedback. We are always looking for ways to improve our courses.

Posted 1 month ago

“Would have liked to have seen more specific cases and implementations of the laws. Overall, was good.”

Posted 1 month ago

Thank you for the review, Bunny. We’re glad you enjoyed your course. We are always looking for ways to improve and appreciate your feedback.

Posted 1 month ago

“worthwhile!”

Posted 1 month ago

Thank you for the review, David!

Posted 1 month ago

“excellant speakers”

Posted 1 month ago

Thank you for the review, Robert!

Posted 1 month ago

“The material was very informative and the speaker was exceptional.”

Posted 1 month ago

We’re glad you found our course helpful, Karen! We strive to provide our customers with practical CLE courses they can use in their everyday practice.

Posted 1 month ago

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National Business Institute is rated 4.2 based on 1,081 reviews