AUTODOC Reviews

Name: AUTODOC
Rating: 3.98

4.0 Rating 947 Reviews

76 %

of reviewers recommend AUTODOC

Company Reviews

Metrics

4.0

Based on 947 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

AUTODOC 5 star review on 15th April 2024

Geoff Hart

AUTODOC 5 star review on 23rd August 2023

Anonymous

Anonymous // 01/01/2019

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“The service was excellent. The parts were received in no time and in good condition. It was a great improvement over previous experiences.”

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Posted 3 weeks ago

“Good quality plus good price 👍”

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Posted 3 weeks ago

“A helpful team who genuinely engage with you and are prepared to give advice about the product. Not just a standard computerised ‘AI’ response, but real humans helping the customer. Very efficient and succinct responses to the more mundane issues, which saves everyone time. Happy to recommend without reservation.!”

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Posted 3 weeks ago

“Great service and prices with 200 days return policy”

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Posted 3 weeks ago

“Excellent service 5*”

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Posted 3 weeks ago

“Used AUTODOC on number of occasions, always spot on.”

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Posted 3 weeks ago

“irs a shame everyone is not as customer focused as you++”

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Posted 3 weeks ago

“Very good service”

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Posted 3 weeks ago

“Foarte mumultumit.”

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Posted 3 weeks ago

“Quick and Easy transaction”

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Posted 3 weeks ago

“Ok. Huge range of brands.”

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Posted 3 weeks ago

“On time and at the right price.”

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Posted 3 weeks ago

“excellent service and quality parts,good prices,fast prompt delivery”

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Posted 3 weeks ago

“ll ok I'm happy”

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Posted 3 weeks ago

“They were speedy and responsive to my email no delay,,Awesome”

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Posted 3 weeks ago

“Ordering of tge part was easy once I was able to give the car manufactures part number. The goods arrived 7 days after placing the online order. I do not like the bonus feature on the App it is not usuful and in my case I find it fustrating.”