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YES Group | Yes Medical, Astir, Footmedics Reviews

4.7 Rating 1,925 Reviews

94 %

of reviewers recommend YES Group | Yes Medical, Astir, Footmedics

Company Reviews

Product Reviews

4.7

Based on 1,925 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About YES Group | Yes Medical, Astir, Footmedics:

We're not disrupting an existing market, we're creating a new one. There are plenty of companies supplying commodity products at cheaper prices, it's the easy way in and so that's fair enough, we're not against that. However, through in depth market research it was established that there is a share of the market who are extremely fired up and passionate about the equipment they use and were looking for a more proactive supplier that could consistently supply not just the "market standard" level of product but a "best in the world" level of product, in each key area at a more affordable price.

Simply put our target market is passionate professionals who are seeking a supplier of the world's best products, world's best range, at a more affordable rate along with outstanding customer service.

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

Posted 21 hours ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 19 hours ago

“Elizabeth was very considerate, friendly and efficent when processing my order.The phone was answered in less than a minute.”

Posted 1 day ago

Thank you for your kind words We think Elizabeth is great too!

Posted 18 hours ago

“Customer service is excellent. However, it was because my delivery took 11 days between ordering and getting to my clinic that I had to reach out. I ordered through the app and it took three days to be approved to then be packed and sent. Overall the experience is average.”

Posted 1 day ago

“I was charged for freight fees 2 times when I ordered above the $250. There was no correction and I got no response in chat.”

Posted 1 day ago

Good Day to you valued client, Apologies for the error and Thank you so much for the review. We appreciate the time you have given us. We are glady processing to credit back to you the freight charge for this order. Thanks again and have a lovely day :)

Posted 17 hours ago

“Great service as always”

Posted 2 days ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 1 day ago

“Best allied health supplies on the market”

Posted 4 days ago

Thank you for taking time to leave us such a good review!. We are more than thrilled to hear you enjoyed the happy cutomer service experience. We always aim to provide great customer service and products in the best way possible. We really look forward to working with you again soon!

Posted 18 hours ago

“Was very quick service”

Posted 1 week ago

Thank you so much, Rinaldo, for taking the time to rate with 4 stars! We truly appreciate your support and feedback. Once again, thank you for your kind words and for choosing Yes Med, We look forward to serving you again in the future!

Posted 1 week ago

“Elizabeth was helpful after I had trouble with the payment on line”

Posted 1 week ago

Thank you for taking the time to leave us with a 4 star review! If there was anything else that we could have done to meet the 5 star experience, please let us know. As we are always looking for improvements! We look forward to working with you again and providing the full 5 star experience!

Posted 1 week ago

“Always helpful with advice and questions about deliveries.”

Posted 1 week ago

Thank you for your 5 star review! We always aim to take good care of our customers in all aspects of their order placement, packing and delivery. We hope to work with you again shortly! :)

Posted 1 week ago

“ASTIR are always an pleaseure to work with. Their website is extremly user friendly, they offer Fast delivery and the highest quality of items.”

Posted 1 week ago

Thank you for this lovely review and rating!! We truly appreciate your feedback and are so delighted to hear that you found our service to be fast, friendly and excellent. We look forward to working with you again soon!

Posted 1 week ago

“slow delivery”

Posted 1 week ago

Thank you very much for your message. We are sorry to hear you have experienced longer than usual delivery time frames. Our team pride ourselves on the fast next-day delivery. Processes have been implemented to ensure this doesn't reoccur. Please contact our team on 1300 680 638 should have further questions, and we look forward to wowing you again with our super delivery time frames.

Posted 6 days ago

“Amazing customer service”

Posted 2 weeks ago

Thanks so much for leaving us a five-star review! We work super hard here at Astir so it's always nice to see great results like this :) very glad to hear that the team was so accommodating and helpful for your deadline. Come back to us any time, we'd love to work with you again.

Posted 2 weeks ago

“Cameron was amazing!!! excellent customer Service!!!”

Posted 2 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 2 weeks ago

“team of legends”

Posted 2 weeks ago

“Very helpful.”

Posted 2 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 2 weeks ago

“Thank you for your assistance”

Posted 2 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 2 weeks ago

“Very helpful with what I wanted”

Posted 2 weeks ago

“very easy to talk to and he was very helpful.”

Posted 2 weeks ago

“Excellent service provided by your staff member Elizabeth.”

Posted 2 weeks ago

Thank you for this AMAZING review!!! We are so excited to hear how happy you have been with our service. Your feedback is greatly appreciated and valued by everyone here at Yesmed! We also look forward to working with you again soon!

Posted 2 weeks ago

“On Chat I did not get the answers but on phone it was all done very nicely and my order went through.”

Posted 2 weeks ago

Thanks for your five stars, we would give you five stars back if we could! Here at Astir, we pride ourselves in being great communicators! When there’s a question to be asked, or an issue to solve, we are always available within two rings, or a quick email! So, I'm very happy to hear that we were able to provide a positive experience for you during your order. We hope you love your new products, and have a fabulous rest of your day!

Posted 2 weeks ago

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YES Group | Yes Medical, Astir, Footmedics is rated 4.7 based on 1,925 reviews