For several years, I have been a customer of Vavista, formerly Debenham. Until today, I had two cars, a VW Polo and a Peugeot 407, insured with this company. A few weeks ago, the Peugeot 407, broke down. I decided to buy a new one. Today the transaction took place and I became the owner of the third car, the Peugot 508. I decided to transfer my policy from 407 to 508. During the change on the Vavista website on the Internet, there was information about the need to call a consultant. During the conversation, I gave the Peugot registration number 407 and asked for a policy change to 508. I made the payment (almost £ 300), agreed to the amount to transfer the policy seamlessly. What was my surprise when it turned out that my policy had been transferred from the VW Polo (working) to the P 508. I paid £ 300, lost my Polo insurance, and was left with insurance on the broken car that I wanted to scrap. I called again and..."I can't have two cars on one policy and I have to insure my Polo again". What about the Peugeot 407? Should I pay 3 insurance for two cars? Until yesterday, I would give 5 stars, today I give one because you cannot zero. Avoid this company