On to my third attempt to call their customer service regarding my renewal, second attempt was 20 minutes on hold to be rung off and disconnected, what a great customer service, and at 20p a minute, not happy. My third attempt is currently at 11 minutes 38 seconds.
The policy was changed from Debenhams, and the renewal was over £100 more than the cheapest quote. I can't talk to them, because I'm constantly on hold, so I won't be renewing with them, nor would I recommend them to anyone.
I can't even find any online contact through the website or customer portal. Very poor indeed.
2 years ago
Vavista has a
4.7
average rating
from
2,588
reviews
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