AVOID!!!! Don’t reply to emails!!!! I have been chasing this company up since 5th April… I’ve emailed, sent a message to their Instagram, spoken to someone on live chat and each time I have been fobbed off with poor excuses.. all I want is them to cancel my order! I requested to cancel it the day it went through! Surely it doesn’t have to take 5 days to cancel an order… they said it’s because they are in Australia.. so why is it called ‘The Vault UK’ very misleading. I’m still yet to receive any clarification from them to confirm the order is cancelled and to update the Klarna app