They called me 12 hours before my booking to tell me a saloon was not big enough for one adult, 2 kids and a suitcase (!) and they want me to pay another £30. I said no we would clearly fit in the car with lots of space… They then called me a few hours before our plane was due to take off to tell me that they weren’t going to send a car with child seats unless I paid them another £30. They said it was my choice if I wanted to pay more, cancel and miss my flight, or have my four year old travelling around the m25 with no car seat! It’s hard to summarise how insane this conversation was and how brazen they were in their attempts to extort money from me. I wouldn’t use these guys again in a million years.