I made a booking on the website. I updated the time the day before to an earlier one and I got a confirmation of updated time (see attached picture). However, on the day the driver failed to show on time. When I called they said the booking was for later. When I pointed out the updated time and confirmation from the website the man just said “well, do you want to cancel then?” Standing outside waiting for a taxi with a baby to catching a plane, a little bit better customer treatment would have been appreciated. I would under all circumstances avoid using this company.