bad experience and will advice anyone to stay away. I wanted to install solar panels and batteries and Project solar was the first to call me. They arranged a day for the survey to be done which I accepted. on the day, Mark was sent and he went through everything and he also did a survey which he confirmed that all was fine. after everything Mark made me and wife sign nearly 20 pages of paperworks and he also did a credit check for the finance which was approved. I also paid £250 as deposit on the day. Mark booked an installation date. To be honest I was happy with everything until the next day i got a call saying the installation has been cancelled that my roof tiles is not suitable for the panels. i said ok but why did Mark, your surveyor, who spent 3 hrs in my house doing all the checks and he did not spot that the roof tile were not suitable and there response was that Mark was not a roof specialist. so to cut the story short, Project solar sent me an incompetent surveyor to do survey which is very worrying and secondly he made me pay deposit of 250 which Project solar have turn around to say that my deposit will take 14 days to be paid back to me because I signed the paperwork which is also worrying because yes i signed the paper but I was not the one who broke the contract but rathe Project solar did. and thirdly, they have done a hard credit check on me and that will remain in my credit file for 3 to 6 months and that means I cant apply for any credit facilities within that time. Project solar is a disgrace for sending out an in competent person to do a survey which makes me wonder if the panels would have been installed by a competent engineers or diy engineer, only God knows. And refusing to pay me back my money for them bridging there own contract and putting the blame on me shows how bad the company is and would advice anyone to stay away.