Anonymous
Ditch the contact centres! Waited 17 minutes to check stock, great they had the stock I needed. Can I pay and reserve? No. Told I must go back to store and risk item sold out. “Colleague” sounded like a bored automaton. I asked who to complain to was told I could email but they won’t care. I’ve had better service from Primark.
3 years ago
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John Lewis has a 2.7 average rating from 2,394 reviews

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