I made a purchase paid for express shipping. When my package arrived I opened it right away and that's when I realized one of my items was missing. Not only was one of my items missing but there was jumpsuit included that i didn't order. I checked my invoice and order history to see if this was my mistake... it wasn't. I emailed fashion nova explained the problem and expressED how much I really needed this item by the weekend. someone did contact me right away. Only the reply was anything but helpful. I was told... "attached is a return label, use it along with the return form to return the item. Once we receive the item, which could be 5-7days, we will then issue you a gift card. With this gift card you can then use it to purchase the missing item agin". WTF!! The worst customer service everrrrr...
5 years ago
Fashionnova has a
2.0
average rating
from
2,811
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.