Tried them 2ce in 1 week while they had a sale.
First order, instead of men’s denim jack I got a tacky women’s orange camp pant. All other items as expected except a men’s tank that looked cheap/juvenile. Ordered was timely.
Inconvenienced per their wrong shipment, though.
I had to report, send photo, email, pay to ship wrong item bk. And wait to receive gift card for original purchase plus $10max shipping refund. Issue is item was on sale so still awaiting refund to see if total reflected.
Note item exchange preferred. Just want what I ordered (and was on shipping label and receipts) but they will make me reorder.
Second order, just received today. Got 21/74 items I purchased! Again had to photo and inventory plus call and email. Will see how they rectify. Not promising.
Clothes that arrived seemed ok (didn’t open) Will not use them again. Appear to have incompetent or dishonest shipping staff and insufficient return policies (gift card only? No thanks!)
Never again
5 years ago
Fashionnova has a
2.0
average rating
from
2,811
reviews
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