Anonymous
I am a seller that just had my shop closed up two weeks ago and still in the frustration of Etsy taking control of my money and my orders in progress. I had my shop open for 6 weeks. Etsy advertised some products and my selling was doing good. I wasn't making a big profit because of all the fees associated with this. Then while I had 50 orders in progress I went online to my shop to see it has been closed. I couldn't understand why. I appealed but quickly got a reply stating I violated policies and could no longer sell or buy from Etsy again. The problem was they expect every order to be shipped by an expected day or else. Of course as my customers were getting worried about their orders being processed, Etsy started refunding one after another. I was now losing money because I already purchased the products and shipping labels. There was no action to contact my. I cannot get ahold of them. My orders are still being shipped. I just sent a tracking number to one customer and the next day she complained the tracking wasn't updated in one day. Etsy issued her a refund immediately. Now I can't count how many people are getting my products for free. This was a huge mistake and really taking a chance selling on Etsy. I filled a complaint with the Better Business Bureau. It won't get my money back but Etsy must be stopped with their tactics.
2 months ago
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Etsy has a 2.2 average rating from 588 reviews

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