Last week over Easter my delivery was cancelled just before it should have been delivered so we had no food, and this week I’ve ordered again and you give me all the wrong cat food, I asked for no substitutions so why give me different food when the shelves are full of what I ordered , every month you get it wrong maybe we should go back to the pandemic when it was a good service , but to leave pensioners without food over Easter when the shops are shut is disgusting , so every month I pay for a delivery and have to go back and collect at least 10 items that you say is out of stock and return the food that I found after the driver has left , but we have been at the shop when it opens and picked up all the things that you have said is out of stock that morning of our delivery , but funny how they are sitting on the shelf, the same as we will do this morning. You need pickers that want there job theycarexwhicwill lose you customers.