Will Webb
WindowHub sent Jamie out to provide a quote. He did a good job. After placing the order they said it would take some time to get the order made. That was October. In January I called to enquiry about installation. 5 phone calls later they advised they cancelled the order because the surveyor was not sure how they would fit the front door. No mentioned of the other 2 doors. Instead of saying sorry we've arranged this contract at a price that we can't fullfill they lied to me and said they would honour the original price for the doors except the front door that they thought would be difficult to fit. Just so they could get Jamie back to my house to requote for everything. Jamie then started to spin this web of lies to convince me that it is okay to do what they are doing. Daniel Robb the owner was pulling the strings on this process. The annoying thing is that if you look in the car park of Window Hub and find the car Daniel drives it will be an Audi or BMW. New. Probably on finance but funded by the ample profits his company is producing. Or funded by his salary even if the company isn't making any profits. This is the problem with dealing with a small business who do not have any experience of how to negotiate contract properly or plainly how to communicate. All they car about is what money they are making and how flash they are going to look in their new BMW. They have wasted my time and cost me a lot of money having to purchase doors at current inflated prices. They didn't even have an explanation that made sense or an excuse really. Zero stars on my review. I will be using Safestyle due to price, professionalism, and ability to carry out installation. Feedback I would give the WindowHub apart from the obvious is that they shold have a charity they support. Nothing. What benefit to society or the local community does Daniel Robb five? He just wants a flashy car - well that's just the way it appears and apprearances are everything. Greed is good.... as the saying goes.
1 year ago
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Window hub UK has a 2.9 average rating from 10 reviews

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