Where can I complain against VLE Bazaar? For all those who lost their money by purchasing through VLE bazaar or who got to know that this site is a scam. This is the immediate process. Step 1: Raise a ticket on their backend for order cancellation (though you won't get any reply but you can atleast save that ticket raised as a proof or take a screenshot of it) Step 2: Call their Customer Care (if they ever pick up and ask them for order cancellation. (They won't send you order cancellation id or immediate mail so pls record the entire call for proof) Step 3: Make an official email to vlebazaar's official customer support email id which you can find on their website. The mail should mention your order id and a line clearly stating that you want to cancel the order. (Again this is for proof to take screenshot that you cancelled the order) Step 4 Take a note of your transaction Id (whether you directly made a payment through card or Google pay or any other way of online banking) Step 5 Razorpay is their official payment gateway partner. From step 1 to step 4 gather all screenshots of your communication (screenshots of all your mails, raised tickets, ticket id/number) along with your transaction Id and go to razorpay's official website Step 6 Go to customer support section on razorpay's website and raise a issue. In that you can ask for a chargeback/ report fraid and fill neccesary details. Also they will ask in detail on how it happened and why you want a refund. So explain the whole thing along with neccesary screenshots as proof. There will be option to upload files. Step 7 Once you raise a issue with razorpay, they will immediately mail you with their ticket number and within 24 to 72 hrs, they will chargeback i.e refund the entire amount back to your account. Please make sure you can do all this only if you have immediately realized the fraud. In my case I realized within 1hr of purchase hence was lucky enough. Step 8 Also immediately notify your bank logging online or physically go to the branch and inform the same. It's a bit tedious process but this will increase your chances more as along with us even our bank will follow up with the payment gateway which raises the chance of successful refund. Also different fraud sites have different payment gateways, always follow the same steps and communicate in similar fashion with your bank and payment gateways. Last but not the least, never make any purchases getting lured at mouth watering discounts. Also never order anything from websites whose name you have never heard. It's recommended to purchase anything from popular sites like Amazon, Flipkart or brand's official site (the brand of the product which you are looking for) or physically purchase it from a shop. Even if it means paying a little extra.