I ordered a dehumidifier and when I got it and turned it on it immediately start making a loud noise and I tried to return it but the seller said it doesn't make any noises! I wasn't lieing! I really needed it and I've been on the market for one we were back and forth on emails with the seller and souq and no one was helpful, the seller said it works fine with no noise and people at souq they either tell us they will call us in 2 days and no one calls or just email us that they can't return it. the seller wouldn't even exchange it for us! this was the worst experience with souq I used to live in USA and I used to shop at Amazon a lot but never had a bad experience I'm going to try and contact amazon for this bad service that I got from the seller and souq