trustpilot is possibly nothing more than an elaborate scam, we own and company and they contacted us to take up their paid 500 pounds a month service where we could edit reviews and delete the negative ones if we deemed fit. We refused to take up the offer and within two days over 250 genuine reviews that we spent 3 years collecting were taken down from our business page leaving a handful of reviews . Coincidence i think not . The companies who have the glowing reviews are their customers who pay £6000 per year for the service what is the point of a review site if the company providing the site are manipulating the reviews to push businesses to pay them.