Firstly I want to say how lovely all the staff here are and how welcome they make you feel. I had a very positive experience after finally plucking up the courage to seek a solution to my thinning hair, Fabrice was amazing and found the perfect solution which he customised for me, this has given me renewed confidence and I no longer stress about how I can make my hair look less wretched when I go out. My second experience here was a Scatial with lovely Elizabeth who made me realise how we neglect our scalps which really need as much care as the skin on our faces, I had a fabulous spatial which left my scalp feeling revitalised, just brilliant. Highly recommend and wish I'd come here sooner, my mother had severe alopecia and I brought her here on several occasions and they are as excellent as they were back then.