It seems that Tourradar is a middle-man for a number of other travel agencies. This is a confusing situation for travelers, who are forced to deal with TWO separate travel agencies to book ONE TRIP! This involves two separate login IDs and two separate passwords. And it increases the possibility that Tourradar has one idea of the booking facts, while Globus has another. While it is possible that travelers get a better deal booking with Tourradar rather than directly with Globus, I believe that one is better than two for travel contracts. Another annoying fact is that no matter what hour of the day or night one asks Tourradar a question, a warning message is generated telling the traveler that because of a high number of requests, there will be a "higher than usual" response time. If Tourradar is so short-staffed, it should hire more agents. My booking required certain information concerning my passport. I've traveled a lot and requesting such information is common. But, Tourradar requires an answer to the question concerning "place of issue" of the passport, which nobody else asks. Exactly who at your company decided it is required to know the place of issue of a passport?