If I had an option of zero, I'd give them that. Chasing up another order, smallish, just over £400, but when it hadn't arrived, I rang up to enquire. I got passed around like a parcel in a kids game. This happened over several hours and days. I gave them all information with photos and they were still not accepting any responsibility whats so ever, just gobbed off, time, after time, after time, Aftrr hours over dayz over the phome, I started to lose the will to live and a cooked occyye TLC people wee so rude, especially the zifish one, I started ti lose it. TLC acknowledge to have taken my >£400 order They acknowledged my order wasn't delivered They said I'll be refunded after they have carried out their investigation Sort of blew a gasket then and escalated. A guy finally said, I've been refunded, which was another lie, as I haven't. Given up on them- I recommend to avoid at all costs, unless you enjoy being docked around, let down and lied to time after time, after time again, not just by one but several on the same idiot sheet, I did speak to one who had empathy got the feeling they hadn't got confidence in their own TLC idiot script. Training and CRM the worst I've endured in my 40 years of creating and running business iinc. retail and online shops. NEVER AGAIN - AVOID