Buyer Beware If your thinking of buying a Bike from this guy be sure to ask if it is in uk stock. I would give this company zero stars but you can’t. My partner had his reservations about this company but after I contacted Pascual on chat he reassured me that they were a UK based company as I didn’t want to be waiting a long time for my bike. I chose to give them a chance. I ordered my bike on the 4th June and Pascual said my bike would be with me in 7 to 10 Business days . So this is the history of my experience with this company and the one guy that’s running the company is called Pascual you deal directly with this guy. So on the 21st June I contacted Pascual who told me my bike will be with me next week. That didn’t happen either then the excuses after excuses started coming. So then I contacted Pascual again on the 23rd June and the tracking number he gave me for DHL didn’t work. When I told Pascual about this he never offered me any alternative number which left me smelling a RAT. Then he said we had a rise in bikes due to the Cornavirus which is just a farce as he being a middle man for China to get bikes in knowing full well they were on total lockdown . Emails were going back and forth almost nearly two months now with Pascual fobbing me of with his excuses and lies. Blaming the Cornavirus then we’ve had an issue with our supplier which has created a problem . Your item is in transit however when we ordered the bike our supplier informed us that there was a large delivery much sooner. This has not been the case, and this created this problem and my tracking number was still a fake tracking number . I put in a PayPal dispute to get my money back and was only refunded when I escalated this to a PayPal claim . Which PayPal ordered in my favour cos of the lies about the 7 to 10 days delivery. Pascual still informed me that if my bike should turn up I’d get a free bike. ( I believed that as much as I believed anything else he told me up to that point) So my free bike surprise is that there wasn’t any bike in the first place. I could of of ordered the bike myself from DHGATE from China which is what all he was doing and couldn’t just be honest with me. Anyone can be the middle man but to do it properly takes good management skills. There is a registered London address but is in Manchester . Very odd setup and dishonest customer services and lies. Funny cos they suddenly have a new supplier and 25 bikes in stock but won’t send me the one out that is still missing.